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Knowledge Base > FAQs

How do I install the software?


Where do I find my PC-Convey/PC-IFD Installation Code?


How do I Register PC-Convey?






Installing the Software

For PC-Convey after V10:
1. Right-click on the file you just downloaded (e.g. PC-Convey V12.0B Single-user 64 Bit Setup.exe) and select "Run as Administrator". If you don't have Administrator rights, please ask your IT people to install the software. If you receive a message asking "Do you want to allow the following program from an unknown publisher to make changes to this computer?" select "Yes" to install the software.

The InstallShield(R) Wizard will appear - follow the instructions to install the software.

The program will run in Demo mode until Registered with Integrity Software.

If, when running a Registered version of the software, you receive an error message when you try to save your file, please ensure that you have write access to the C:\Program Files (X86)\Integrity Software folder and sub-folders.

For PC-Convey (v10 and earlier) and PC-IFD:
1. Open the folder you downloaded the file to and run the .exe file. You may receive a message saying that the publisher could not be verified - if so, confirm that you want to run the software.

2. You will see the Winzip Self-extractor form. Without altering the folder to unzip to, click on "Unzip".  A new folder will be created in "C:\Downloads\Integrity Software" and the files will be unzipped.  You should receive a message saying that the files have been unzipped. Close the Winzip Self-extractor.

3. Run the "setup.exe" file in the relevant "C:\Downloads\Integrity Software\" folder.  This will install the program, which can then be run from the START menu or the icon on the desktop.

The program will run in Demo mode until Registered with Integrity Software.
















For Single-user Licenses, once you have purchased the License, select Help\Register Product from within PC-Convey. Copy your Installation Code to your clipboard using the button on the Register Program screen, then click on the link in Step 2 on that screen. Paste your Installation Code into the form, fill out the other details, then select the Send button.

We will  e-mail your Registration Code to you (usually the same day). Select Help\Register Product and enter the Registration Code. This will unlock all the features of the program.

If you have purchased PC-Convey, you can also request a Registration Code here.

PC-IFD:
Once you have purchased the program, send us your Installation Code, which is found within the program under Help\About. We will e-mail the Registration Code to you (usually the same day). From within PC-Convey select Help\Register Product and enter the Registration Code. This will unlock all the features of the program. Registration is not necessary for Site Licenses.
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